SEMANTIC TOURS AND TRAVEL
Privacy Policy
Your privacy is important to us. Learn how we protect your personal information.
We are always interested in meeting like-minded adventurers
We are always interested in meeting like-minded adventurers
We are always interested in meeting like-minded adventurers
Last Updated:Â December 2024
At Semantics Tours and Travel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Full name and contact information (address, phone, email)
- Date of birth and passport/ID information
- Payment and billing information
- Travel preferences and special requirements
- Emergency contact information
- Dietary restrictions and accessibility needs
1.2 Automatically Collected Information
- Full name and contact information (address, phone, email)
- Date of birth and passport/ID information
- Payment and billing information
- Travel preferences and special requirements
- Emergency contact information
- Dietary restrictions and accessibility needs
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery:Â To process bookings, arrange travel services, and fulfill your travel requirements
- Communication:Â To send booking confirmations, travel updates, and important service notifications
- Payment Processing:Â To process payments and prevent fraudulent transactions
- Customer Support:Â To respond to your inquiries and provide assistance
- Legal Compliance:Â To comply with visa requirements, immigration laws, and other legal obligations
- Service Improvement:Â To analyze usage patterns and improve our services
- Marketing:Â To send promotional materials and travel offers (with your consent)
3. Information Sharing and Disclosure
3.1 Service Providers
We share your information with trusted third parties who assist in providing our services, including:
- Airlines, hotels, and accommodation providers
- Tour operators and local guides
- Transportation companies
- Visa processing agencies
- Payment processors and financial institutions
- Insurance providers
3.2 Legal Requirements
We may disclose your information when required by law, court orders, or government authorities, including immigration and customs officials.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection
- Payment Card Industry (PCI) compliance
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Travel-related information may be retained for up to 7 years for tax and legal compliance purposes.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access:Â Request copies of your personal information
- Correction:Â Request correction of inaccurate information
- Deletion:Â Request deletion of your personal information (subject to legal requirements)
- Portability:Â Request transfer of your information to another service provider
- Objection:Â Object to processing of your information for marketing purposes
- Restriction:Â Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies:Â Required for website functionality
- Analytics Cookies:Â Help us understand website usage
- Marketing Cookies:Â Used for targeted advertising
- Preference Cookies:Â Remember your settings and preferences
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Marketing Communications
With your consent, we may send you marketing communications about our services, special offers, and travel deals. You can:
- Unsubscribe from emails using the link provided
- Update your communication preferences in your account
- Contact us directly to opt out of marketing communications
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Last Updated” date.
